Office of Institutional Research

Consumer Information

Complaint Procedures

We are committed to supporting a positive, enriching experience for everyone who studies or works at CMC. If you ever wish to express a complaint, you are encouraged to do so. In hearing from you, we are then able to respond, and if necessary, improve the experience for you and others. Please feel free to contact the following CMC employees who can best handle a specific type of concern:

Student-Related Concerns:

Dean of Students Mary Spellman
mary.spellman@cmc.edu
(909) 621-8114

Academic Concerns:

Vice President of Academic Affairs Peter Uvin
peter.uvin@cmc.edu
(909) 621-8117

Civil Rights/Sexual Assault:

Chief Civil Rights Officer Nyree Gray
nyree.gray@cmc.edu
(909) 607-0347

Staff Concerns:

Director of Human Resources Andrea Gale
andrea.gale@cmc.edu
(909) 607-1236

All Other Issues:
(including the above issues)

General Counsel Matthew Bibbens
matthew.bibbens@cmc.edu
(909) 607-8966

These senior members of the CMC staff will explain the process for addressing your complaint and answer any questions you may have to assure you a fair process.

If your complaint involves non-compliance with the Standards of Accreditation and Commission policies, you may also contact The Western Association of Schools and Colleges (WASC). Details about their complaint process can be found at www.wascsenior.org/comments.

Finally, you may also submit a complaint to the State of California. To do so, an individual may contact the Bureau for Private Postsecondary Education for review of a complaint. The Bureau may be contacted at:

Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Tel: (916) 431-6924
Fax: (916) 263-1897
www.bppe.ca.gov/enforcement/complaint

Nothing in this disclosure limits any right that you may have to seek civil or criminal legal action to resolve your complaint.

 

Higher Education Opportunity Act (HEOA) Disclosures

Disclosure Requirement:

Contact:

General Institutional Information

Registrar

Registrar

Dean of Students

Student Body Diversity

Registrar/IR

Financial Aid

Financial Aid

Financial Aid
Registrar

Registrar

Dean of Faculty

Registrar

Dean of Faculty

ITS
Dean of Faculty

Teacher Preparation Program Report - N/A
Health and Safety

Human Resources
Dean of Students

Human Resources

Public Affairs and Communications

Dean of Students

Information for Crime Victims About Disciplinary Hearings (see 3 The Investigation and Disciplinary Process)

Civil Rights and Title IX offices

Human Resources

Student Outcomes

Retention Rate - Common Data Set B22

Registrar/IR

Registrar/IR

Completion/Graduation and Transfer-out Rates for Students Receiving Athletically Related Student Aid (Including Disaggregated Completion/Graduation Rates)- NA

 

Career Services

Career Services

Career Services

Registrar

Learning Outcomes for CMC Majors - listed under Programs of Study (select a CMC Major, then expand the information for the major requirements)

Registrar

Intercollegiate Athletic Program

Intercollegiate Athletic Program Participation Rates and Financial Support Data - Click on "Get data for one institution" and enter Claremont McKenna College

Athletics

Voter Registration

Dean of Students

Availability of Institutional and Financial Aid Information

Financial Aid

Financial Aid

Student Financial Assistance

Financial Aid

Financial Aid

Disclosure Requirements Relating to Education Loans

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Financial Aid

Preferred Lender Arrangements - NA

Financial Aid