Frequently Asked Questions
View questions under a specific category, by selecting one below:
When should we receive a statement of our account?
Statements for the Monthly Payment Plan are posted on the 1st of each month starting in August. Payments under the Monthly Plan are due on the 20th of each month.
Statements for the Full Payment Plan are posted in August for the Fall semester and January for the Spring semester. Fall semester payments are due by August 20th and Spring semester payments are due by January 20th.
All statements may be accessed online through the CASHNet website. An email is sent to account holders at the beginning of each month to provide notification when new statements have been posted. For instructions on how to access the CASHNet website, please click here: CASHNet Information
What if we have a discrepancy on our account?
Please call the Office of Student Accounts if you have any questions about your account at (909) 621-8232.
What if my account does not reflect my financial aid information?
Financial aid will not be reflected on your statement until all the required documents have been received by the Financial Aid Office. To obtain further information on the status of your financial aid, please contact the Financial Aid Office at (909) 621-8356.
What forms of payment do you except?
Payments may be made in the form of electronic check (ACH), personal check, cashier's check, money order, traveler's check, or wire transfers. Please make all checks payable to “Claremont McKenna College.” Please put the student id # on all checks. See Payment Methods for additional information on where to submit your payment.
Electronic checks (ACH) are accepted through the CASHNet website. For instructions on how to access CASHNet please click here.
Where do we mail our payments if sending them through regular U.S Postal Service?
Please mail all payments, if sent through regular U.S. Postal Service, to the following address:
Claremont McKenna College
PO Box 848142
Los Angeles, CA 90084-8142
Do you have a different address for overnight delivery of a payment?
Yes, please send overnight delivered payments, including FedEx, DHL, and UPS, to the following address:
Wells Fargo Lockbox- E2001-049
Claremont McKenna College
3440 Flair Drive
El Monte, CA 91731
Who does the statement email come from? How can I make sure the email sent to me is not treated as spam?
The email containing information about your online statement comes from firstname.lastname@example.org please set up email@example.com as a contact.
Are there exceptions to e-billing? Can I get a paper bill?
All currently enrolled students will receive electronic bills. Printed bills can be obtained by accessing your account online, through CASHNet, and printing out the e-bill. The e-bill can be accessed and printed at any computer with Internet and printer access. The university also has several designated computers on campus for students to access their accounts and print bills.
How can someone else make payment on my behalf (authorized payers)?
Students have the option to designate another party (authorized payers) to view and pay student bills. This third party will need a one-time authorization, issued by the student via the payment website. The authorized user can then access the third party vendor system directly or through the university website to view the student’s billing information and make payments.
Once the authorized payer has logged into CASHNet, the payer can change his/her login name and password, and set up and store his/her own profile and account information. Thereafter, unless authorization is canceled, the third party will be notified via his/her own email address that the student’s e-bill is available for viewing. The individual can also log into the website to view the student’s billing information and make a payment. This authorization only gives access to statements and payment options; authorized payers will not have access to any other student records.
Where can I find more information about CASHNet?
For more information, visit cmc.edu/studentaccts/cashnet.php.
What is the 1098T form?
The 1098T form is used to report information to you and to the IRS as required by the Taxpayer Relief Act of 1997. We are required to submit general student enrollment information and financial data for the corresponding calendar tax year. The information we include is student name, address, social security number or tax identification number, enrollment status, and academic status. We also report the amount that we billed you during the calendar year for qualified tuition. We further report any scholarship or grant amounts, and, if applicable, adjustments to prior year qualified tuition and/or adjustments to prior year scholarships.
Is the 1098T a bill?
No, it is a report of amounts you have already been billed for. It is used to help you determine whether you may be eligible for certain federal or state income tax benefits.
Does the 1098T report any income that I need to declare on my income tax forms?
No. However, if financial aid, grants or scholarships exceed the amount of tuition and other qualified expenses, you might need to report the difference as income. Consult a reputable tax advisor for professional advice.
Why did I get a 1098T form?
Claremont McKenna College is required to provide a 1098T to students who are U.S. citizens, were enrolled at least halftime at any point during the calendar year, successfully completed their courses enrolled, and whose eligible tuition and related charges were not completely covered by financial aid. Educational loans are not included in the 1098T totals.
How will I receive my 1098T?
The law requires that we mail your 1098T by January 31 for the prior calendar year just completed. You can expect it to come to your current address on file early in February. You may also access a copy on CASHNet.
Why didn't I get a 1098T form?
We do not automatically prepare a 1098T under these circumstances:
- Your financial aid (not counting loans) is more than the tuition charged for the calendar year
- You are not a U.S. citizen
- You withdrew from all your classes
- You were not enrolled at least halftime for any academic term during the calendar year
- You did not pass your classes
- We may not have your social security number
Fill out a W9S and mail or fax it, or just drop it by the Registrar’s Office. If none of these circumstances apply to you (i.e. you do qualify for a 1098T), federal law requires that you furnish a TIN so that it may be included on an information return filed by APU. You may speak with Student Accounts to see if a 1098T is appropriate for your situation.
I’m a parent. Can I have my student’s 1098T form sent to me?
Students must make all information requests. The student is responsible for providing information to other parties in accordance with FERPA (Family Education Right to Privacy Act). See http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html.
I paid a different amount than what the 1098T reports. Why is there a difference?
The IRS allows you to deduct the amount you paid for eligible educational expenses during the calendar year. The IRS allows schools to report the amount charged for eligible educational expenses during the calendar year. Because we frequently post Spring charges in late Fall of the prior year, the date that we charge and the date you pay are often in different calendar years.
Also, the 1098T is a report of tuition and other eligible expenses during a calendar year, not the academic year.
Why aren't there amounts in both boxes 1 and 2 on the 1098T form?
Institutions may elect to report EITHER the aggregate amount of payments received for qualified tuition and related expenses (box 1), OR the aggregate amount billed for tuition and related expenses (box 2) during the calendar year, but NOT BOTH. Once an institution selects a reporting method, that method must be used for all students, and may not be changed without first notifying the IRS.
APU reports in Box 2 the amount we charged to your account during the year.
Can you prepare a one-off 1098T just for me, showing what I paid instead of what you charged?
No. IRS regulations are clear that we must use the same reporting method for all students, no exceptions.
What kinds of tax benefits might I be eligible for?
CMC cannot offer tax advice.
What numbers are reported on the 1098T? What educational expenses are considered as qualified tuition and related expenses?
Qualified tuition and related expenses are:
- Tuition for classes you enrolled in and passed
- Required class fees such as Lab Fees
We report all such charges which were posted to your account on or after January 1 and on or before December 31 of the calendar year.
Generally, they do NOT include:
- Room and board
- Student activities
- Athletics (unless the course is part of the degree program)
- Health Center fees
- Parking fees or vehicle fines
- Other similar personal, living or family expenses.
I paid my tuition and related expenses with student loans. Can I still claim an American Opportunity Tax Credit or Lifetime Learning Tax Credit or the Higher Education Tuition and Fees Deduction?
Yes. Loan funds should be treated in the same manner as cash payments when calculating an educational expense tax benefit. However, any scholarships, grants, or other nontaxable aid must be deducted from the amount of qualified tuition and related expenses paid.