DUO - Lost or Stolen Device


If you have lost or had your device connected to Duo stolen, please contact the CMC Help Desk for further assistance. You will not be able to access or approve login requests without a device added to your DUO Profile. 

CMC Helpdesk Contact Information:

Phone:  (909) 607-0911
On campus extension: x70911
Campus location:  Roberts South, Lower Level (RS012)
Email: help@cmc.edu 

After the Help Desk has confirmed that your old device has been deactivated, you can proceed with registering a new device with DUO.

Follow the steps detailed here to add a New Device: DUO Multi-Factor Authentication – Adding an Additional Device