Jennifer Feitosa, Ph.D.

Assistant Professor of Psychology and Director of METRICS Lab

Areas of Expertise:
Culture, Diversity, Organizational Psychology, Statistics, Teamwork, Workplace Issues and Trends

Jennifer Feitosa
(909) 607-9947
Seaman Hall 220


  • Psyc 109 - Introduction to Statistics for Psychologist
  • Psyc 037 - Organizational Psychology
  • Psyc 175 - Seminar on Diverse Teams at Work
  • Biography
  • Education
  • Research and Publications

Jennifer Feitosa is an Assistant Professor of the Department of Psychological Sciences at Claremont McKenna College and the director of the METRICS Lab. Dr. Feitosa’s main research interests include diversity, teamwork, and methods in the workplace. She is currently answering questions, such as How can we maximize the benefits of diversity in teams at work? She has co-authored over 30 publications, including journals such as American Psychologist, Journal of Organizational Behavior, Psychological Assessment, Organizational Dynamics, Human Resource Management Review, and Group Dynamics, and is in the editorial board of Small Groups Research. Her projects are set to reach breadth and depth in the area of diverse teams, by integrating the literature (e.g., Feitosa et al., 2018), utilizing qualitative methods (e.g., Burke & Feitosa, 2015) as well as quantitative approaches (e.g., Feitosa et al., 2015; 2017; 2020). Furthermore, she has presented over 50 times in conferences and her work has been featured at APA monitor and

Check out Dr. Feitosa's recent publication to help organizations manage their teams during these unprecedented times.

B.S., M.S., Ph.D., University of Central Florida
  • Selected publications (see METRICS lab website for full list):

    Feitosa, J., Grossman, R., Kramer, W.S., & Salas, E. (2020). Measuring team trust: A critical and meta-analytic review. Journal of Organizational Behavior, 41(5), 479-501.

    *Davis, A., *Van Sickle, S., *Shirley, S., & Feitosa, J. (2020). Publish or perish, but what about practice? Industrial and Organizational Psychology: Perspectives on Science and Practice. *Indicates student co-author.

    Feitosa, J., Grossman, R., & Salazar, M. R. (2018). Debunking key assumptions about teams: The role of culture. American Psychologist, 73(4), 376-389. (All authors contributed equally. Alphabetical order reflects the collaborative nature of this work.)

    Feitosa, J., Lacerenza, C. N, Joseph, D. L., & Salas, E. (2017). Ethnic identity measurement: Examining its validity and reliability. Psychological Assessment, 29(9), 1129-1142. doi:

    Feitosa, J., Joseph, D., & Newman, D. (2015). Crowdsourcing survey methods and measurement equivalence: A caveat about countries whose primary language is not English. Personality and Individual Differences, 75, 47-52. doi: