Jennifer Feitosa, Ph.D.

Associate Professor of Psychological Science and Director of METRICS Lab


Psychological Science

Areas of Expertise

Organizational Psychology
Workplace Issues and Trends


Jennifer Feitosa is an Assistant Professor of the Department of Psychological Sciences at Claremont McKenna College and the director of the METRICS Lab. Dr. Feitosa’s main research interests include diversity, teamwork, and methods in the workplace. She is currently answering questions, such as How can we maximize the benefits of diversity in teams at work? She has co-authored over 30 publications, including journals such as American Psychologist, Journal of Organizational Behavior, Psychological Assessment, Organizational Dynamics, Human Resource Management Review, and Group Dynamics, and is in the editorial board of Small Groups Research. Her projects are set to reach breadth and depth in the area of diverse teams, by integrating the literature (e.g., Feitosa et al., 2018), utilizing qualitative methods (e.g., Burke & Feitosa, 2015) as well as quantitative approaches (e.g., Feitosa et al., 2015; 2017; 2020). Furthermore, she has presented over 50 times in conferences and her work has been featured at APA monitor and

Check out Dr. Feitosa's recent publication to help organizations manage their teams during these unprecedented times.


B.S., M.S., Ph.D., University of Central Florida

Research and Publications

Selected publications (see METRICS lab website for full list):

*Kafka, A. M., *Avery, A. Y., *Almendarez, K. E., *Ishee, T. Z., *Hong, L., *Rangel, L. J., *Davis, A. S., & Feitosa, J. (in press). Pandemic meets race: An added layer of complexity. Industrial Organizational Psychology.

Feitosa, J., Grossman, R., Kramer, W. S., & Salas, E. (2020). Measuring team trust: A critical and meta-analytic review. Journal of Organizational Behavior, 41(5), 479-501.

*Ninan, P., Feitosa, J., & *Delice, F. (2019). Developing an effective diversity training intervention: Best practices and challenges. In R. D. Roscoe, E. K. Chiou, & A. R. Wooldridge (Eds.), Advancing Diversity, Inclusion, and Social Justice through Human Systems Engineering. (pp. 276-294). Boca Raton, FL: CRC Press.

Feitosa, J., Grossman, R., & Salazar, M. R. (2018). Debunking key assumptions about teams: The role of culture. American Psychologist, 73(4), 376-389.

Feitosa, J., Lacerenza, C. N, Joseph, D. L., & Salas, E. (2017). Ethnic identity measurement: Examining its validity and reliability. Psychological Assessment, 29(9), 1129-1142. doi:

Feitosa, J., Joseph, D., & Newman, D. (2015). Crowdsourcing survey methods and measurement equivalence: A caveat about countries whose primary language is not English. Personality and Individual Differences, 75, 47-52. doi: