Smart Classroom Training Support
Training in the use of Smart Classroom Technology is offered by Media Technology services every year during New Faculty Orientation, and by appointment throughout the academic year.
Faculty may schedule a personal training session or book a refresher session by using the online AV/Media Request System.
Classroom Support (scheduled)
Faculty may request a technician be present at the beginning of class to ensure things get off to a smooth start. Requests for technical support can be made using the online AV/Media Request System.
Classroom Support (immediate)
Equipment problems and failures that arise during class are of the highest priority, with every effort being made to provide immediate assistance and resolve the problem as quickly as possible. Classroom issues that require immediate assistance should be reported to the Help Desk. If the issue cannot be resolved over the phone, Help Desk staff can re-route the call and dispatch someone to assist.