Employee Assistance Program (EAP)
The Optum Employee Assistance Program (EAP) provides confidential advice and counseling services available 24/7 at no cost to you. Counselors or other professionals can help with issues such as relationships, parenting, mental health, substance abuse, financial issues, and more. We encourage you to watch this short video with a program overview of EAP and WorkLife Services.
Employees and their immediate family members receive up to five counseling sessions with a licensed/certified therapist per issue, each calendar year.
You can also receive support for everyday tasks through the EAP’s WorkLife Services. Get referrals and consultations for concerns such as childcare and eldercare, household care and services, and personal services (such as shopping, translators, or even dog walkers). For assistance or to get started, call 800-234-5465 or log on to www.liveandworkwell.com using access code: claremontcolleges.
Please refer to this Step-by-Step Guide with instructions on how to access services online or by phone.
Mobile Applications Now Part of EAP
Talkspace is a virtual online therapy platform that also offers texting capabilities. Please note that an authorization code is needed to utilize Talkspace, as it is a virtual visit provider and counts as an EAP visit. When texting a provider, five (5) days of texting counts as one (1) EAP visit. Please refer to this Step-by-Step Guide with instructions on how to access Talkspace.
Sanvello is a self-help application that supports individuals experiencing stress or symptoms of anxiety and depression.
Additional details regarding Talkspace and Sanvello are also available on www.liveandworkwell.com under the “Popular Tools” section.
Facts and resources about COVID-19 and tips for keeping you informed, healthy and engaged during this unique time are available on www.optumeap.com.
Additional Wellness and Mental Health Resources:
Additional Optum Resources:
Optum Public Crisis Line: Optum offers a toll-free emotional support help line at (866) 342-6892. This service is free of charge and available to anyone, so you can share it with family and friends. Caring professionals will connect people to resources. This service is available 24 hours a day, seven days a week.
For questions or feedback on the Employee Assistance Program (EAP) services, please contact the Office of Human Resources at 909-621-8490 or firstname.lastname@example.org.