Frequently Asked Questions

When should we receive a statement of our account?
Statements for the Monthly Payment Plan are posted on the 1st of each month starting in August. Payments under the Monthly Plan are due on the 20th of each month.

Statements for the Full Payment Plan are posted in August for the Fall semester and January for the Spring semester. Fall semester payments are due by August 20th and Spring semester payments are due by January 20th.

All statements may be accessed online through the CASHNet website. An email is sent to account holders at the beginning of each month to provide notification when new statements have been posted. For instructions on how to access the CASHNet website, please click here: CASHNet Information

What if we have a discrepancy on our account?
Please call the Office of Student Accounts if you have any questions about your account at (909) 621-8232.

What if my account does not reflect my financial aid information?
Financial aid will not be reflected on your statement until all the required documents have been received by the Financial Aid Office. To obtain further information on the status of your financial aid, please contact the Office of Financial Aid at (909) 621-8356. See What if my financial aid is not showing on my monthly billing statement? in the CASHNet section for more information.

What financial requirements are there for graduation/commencement?
It is required that you are in Good Financial Standing to participate in graduation/commencement. “Good Financial Standing” means a student’s account balance to the College may not exceed $100 on the date that the last payment is due for the fall or spring semesters (e.g., April 20 for the spring semester). If a student is not in Good Financial Standing, but has otherwise completed all academic requirements and is in Good Conduct Standing, the student may participate in a Commencement ceremony that precedes the student’s graduation date if the outstanding balance is less than $1,000. You can review this policy in the CMC Policy Library.

What forms of payment do you accept?
Payments may be made in the form of electronic check (ACH), personal check, cashier's check, money order, traveler's check, or wire transfers. Please make all checks payable to “Claremont McKenna College.” Please put the student id # on all checks. See Payment Methods for additional information on where to submit your payment.

Electronic checks (ACH) are accepted through the CASHNet website. For instructions on how to access CASHNet please click here.

Where do we mail our payments if sending them through regular U.S Postal Service?
Please mail all payments, if sent through regular U.S. Postal Service, to the following address:

Claremont McKenna College
PO Box 848142
Los Angeles, CA 90084-8142

Do you have a different address for overnight delivery of a payment?
Yes, please send overnight delivered payments, including FedEx, DHL, and UPS, to the following address:

Wells Fargo Lockbox- E2001-049
Claremont McKenna College
3440 Flair Drive
El Monte, CA 91731

What if my account has a HOLD on it from the Business Office – Student Accounts?
Please contact the Office of Student Accounts at (909) 621-8232, as this hold could be due to a past due balance.

Who does the statement email come from? How can I make sure the email sent to me is not treated as spam?
The email containing information about your online statement comes from please set up as a contact.

Are there exceptions to e-billing? Can I get a paper bill?
All currently enrolled students will receive electronic bills. Printed bills can be obtained by accessing your account online, through CASHNet, and printing out the e-bill. The e-bill can be accessed and printed at any computer with Internet and printer access. The university also has several designated computers on campus for students to access their accounts and print bills.

How can someone else make payment on my behalf (authorized payers)?
Students have the option to designate another party (authorized payers) to view and pay student bills. This third party will need a one-time authorization, issued by the student via the payment website. The authorized user can then access the third party vendor system directly or through the university website to view the student’s billing information and make payments.

Once the authorized payer has logged into CASHNet, the payer can change his/her login name and password, and set up and store his/her own profile and account information. Thereafter, unless authorization is canceled, the third party will be notified via his/her own email address that the student’s e-bill is available for viewing. The individual can also log into the website to view the student’s billing information and make a payment. This authorization only gives access to statements and payment options; authorized payers will not have access to any other student records.

What if my financial aid is not showing on my monthly billing statement?
This could mean one or more of the following;

  • All the student’s financial aid paperwork has not been received by the Office of Financial Aid. If this is the case please go to the CMC Student Online Financial Aid Portal (NetPartner) to review any missing documentation.
  • The student has not accepted all of their awards on NetPartner. If you have questions about NetPartner please contact the Office Financial Aid at 909.621.8356.
  • Your financial aid is still pending and has not yet been disbursed to your student account. In this case you should see your Expected Financial Assistance on the statement in the Calculation of Amount Due section.
  • You are not eligible for financial aid.

If you do not see your award and are expecting financial aid please go to the Estimated Semester Cost Worksheet, this will assist in calculating an estimation of your amount due*. For more information on financial aid please go to

*Please note that this amount may change until your financial aid is awarded and disbursed to your student account.

Where can I find more information about CASHNet?
For more information, visit

Important note regarding Box 1 & 2:
For tax year 2017 and earlier, eligible educational institutions were allowed to choose to report payments received, or amounts billed, for qualified tuition and related expenses (QTRE). Claremont McKenna College chose to report Amounts Billed in Box 2, rather than Payments Received in Box 1.

Due to a change to institutional reporting requirements under federal law, beginning with tax year 2018, we will report the amount of Qualified Tuition Related Expenses you paid during the year in Box 1 of Form 1098-T

1098-T Information

Form 1098-T is the information return that colleges and universities are required to issue for the purpose of determining a student's eligibility for the American Opportunity Tax Credit and Lifetime Learning Credit education tax credits. More information about these tax credits can be found online


A 1098-T form is produced annually for each student with qualifying account transactions if a valid Social Security or Tax Identification Number was provided to the College. A paper form will be mailed to each qualifying student no later than January 31, unless you opt out of receiving a paper copy. An electronic version of Form 1098-T is available on CASHNet.

Student Accounts staff are not tax preparers and cannot give advice on your tax return preparation. You may refer to IRS Publication 970 or Publication 17, Chapter 35 for more information.

How will I receive my 1098T?

The law requires that we mail your 1098T by January 31 for the prior calendar year just completed. If you did not opt out, you can expect it to arrive at the address you supplied in February. You may also access an electronic copy on CASHNet.

I’m a parent. Can I have my student’s 1098-T form sent to me?

Students must make all information requests. The student is responsible for providing information to other parties in accordance with FERPA (Family Education Right to Privacy Act).

Additional Information

Below is an explanation of how Claremont McKenna College determines the value in each box of the 1098-T form.

Box 1: Payments Received for Qualified Tuition and Related Expenses
Box 1 displays the total amount of payments received for qualified tuition and related expenses from all sources during the calendar year. The amount reported is the total amount of payments received less any reimbursements or refunds made during the calendar year. The amount reported is not reduced by scholarships and grants reported in box 5.

Box 2: Amounts Billed for Qualified Tuition and Related Expenses
As of January 2018 no information will be listed in Box 2.For all prior years it will display the amount billed during the calendar years for qualified tuition and related expenses.

Box 3: Checkbox for Change of Reporting Method
For the tax year 2018, Box 3 will be checked to signify the change Claremont McKenna College will make in our method of reporting Payments Received in Box 1 and Amounts Billed in Box 2.

Box 4: Adjustments Made for Prior Year
Box 4 displays any reductions in charges made for qualified tuition and related expenses posted during the calendar year that relate to amounts billed that were reported for any prior year after 2002.

Box 5: Scholarships or Grants
Box 5 displays the total amount of any scholarships or grants processed during the calendar year for payment of the student's costs of attendance. Scholarships and grants generally include all payments received from 3rd parties (excluding family members and loan proceeds). This includes payments received from governmental and private entities such as the Department of Veterans Affairs, the Department of Defense, civic, and religious organizations, and nonprofit entities.

Box 6: Adjustments to Scholarships or Grants for a Prior Year
Box 6 displays the amount of any reduction to the amount of scholarships or grants that were reported for any prior year after 2002.

Box 7: Checkbox for Amounts for an Academic Period Beginning in January through March 2017
Box 7 is checked if any amounts billed for qualified tuition and related expenses reported for 2017 relate to an academic period that begins in January through March of 2018.

Box 8: Check if at Least Half-Time Student
Box 8 is checked if the student was at least a half-time student during any academic period that began in 2017. A half-time student is a student enrolled for at least half the full-time academic workload for the course of study the student is pursuing.

Box 9: Check if a Graduate Student
Box 9 is checked if the student was a graduate student. The student is a graduate student if the student was enrolled in a program or programs leading to a graduate-level degree, graduate-level certificate, or other recognized graduate-level educational credential.

Why didn't I get a 1098-T form?
  • We do not automatically prepare a 1098-T under these circumstances:
  • Your financial aid (not counting loans) is more than the tuition charged for the calendar year
  • You are not a U.S. citizen
  • You withdrew from all your classes
  • You were not enrolled at least halftime for any academic term during the calendar year
  • You did not pass your classes
  • We may not have your social security number

Claremont McKenna College must get your correct tax identification number to file Form 1098-T, Tuition Statement, with the IRS and to provide a statement to you. This will be your Social Security number (SSN) or, if you are not eligible to obtain an SSN, your individual taxpayer identification number (ITIN). Form 1098-T contains information about qualified tuition and related expenses to help determine whether you, or the person who can claim you as a dependent, may take either the tuition and fees deduction or claim an education credit to reduce Federal income tax. For more information, see IRS Pub, 970, Tax Benefits for Higher Education. Under federal law, you are required to provide the requested information. You may speak with Student Accounts to see if a 1098T is appropriate for you situation.

You can submit your SSN or ITIN on your Tuition Agreement Form.

1. Log in at the Student Portal

2. Click on Tuition Agreement form under the My Account Info sections.

3. Enter in SSN or ITIN.

4. Sign and submit form. This will then update our system.


If you fail to provide your correct SSN or ITIN to Claremont McKenna College, the IRS may impose a penalty of $100 unless your failure is due to reasonable cause and not to willful neglect. If Claremont McKenna College discloses or uses your SSN in violation of Federal law, Claremont McKenna College may be subject to civil and criminal penalties.

Privacy Act Notice

Section 6109 of the Internal Revenue Code requires you to give your correct SSN or ITIN to persons who must file information returns with the IRS to report certain information. The IRS uses the numbers for identification purposes and to help verify the accuracy of your tax return. The IRS may also provide this information to the Department of Justice for civil and criminal litigation and to cities and states to carry out their tax laws.

What numbers are reported on the 1098-T? What educational expenses are considered as qualified tuition and related expenses?

Qualified tuition and related expenses are:

  • Tuition for classes you enrolled in and passed
  • Required class fees such as Lab Fees

Generally, they do NOT include:

  • Books
  • Room and board
  • Student activities
  • Athletics (unless the course is part of the degree program)
  • Insurance
  • Equipment
  • Health Center fees
  • Parking fees or vehicle fines
  • Other similar personal, living or family expenses